Privacy Policy

Overview

This Privacy Policy describes how Shirtaki Design Studio collects, uses, stores, and protects information in connection with the website, the Shopify app, and related support activity.

The service is designed for merchants, print businesses, and fulfillment-oriented operators using Shopify to sell customizable products.

Information we may collect

Merchant and account information may include store identifiers, contact details, billing-related records, subscription status, and app installation metadata.

Store and configuration data may include product associations, print areas, product views, color or option settings, upsell settings, discount logic, and storefront customization configuration.

User-generated content may include uploaded images, text inputs, prompts, predefined style selections, generated outputs, preview assets, and print-ready production files.

Support and communication data may include emails, troubleshooting details, billing questions, and usage context shared with us when you contact support.

How we use information

We use collected information to provide and improve the service, generate previews and production files, support merchants and print teams, manage billing or subscriptions, maintain service integrity, and respond to support requests.

Generated images or outputs based on user prompts or managed style presets may be processed to create previews, storefront assets, or production-ready deliverables.

Where AI-related processing is used, it is used to fulfill the merchant or customer request inside the product workflow rather than for unrelated public publishing or resale of that content.

Unless expressly disclosed otherwise in a separate written notice, merchant or customer content submitted through the service is processed to provide the requested workflow and is not intended to be used to train generalized public-facing AI models.

Storefront and customer-submitted data

When a shopper uses a merchant storefront powered by the app, we may process shopper-submitted customization data such as uploaded images, text, selected options, quantities, style selections, and related session data needed to render previews, maintain the configuration flow, and generate order-related outputs.

That processing is performed to operate the merchant's customization workflow and support the resulting order, not to create unrelated marketing profiles or unrelated advertising audiences.

Operational storage and processing

Uploaded files, preview assets, and print-ready outputs may be stored temporarily or operationally to support rendering, customization sessions, order processing, quality checks, production download workflows, and support troubleshooting.

Retention periods may vary depending on operational requirements, active subscriptions, legal obligations, dispute handling, or backup cycles.

Operational files may remain in backups, logs, or temporary storage for a limited period after deletion requests, uninstallation, or account closure where that is reasonably necessary for security, legal, or recovery purposes.

Third-party services

We may use third-party infrastructure or service providers for hosting, storage, analytics, communications, AI processing, customer support, billing, or security-related operations.

Where third-party processing is used, it is for operating, securing, or improving the service rather than for unrelated resale of merchant data.

Merchants should assume that uploaded or generated assets may be processed through infrastructure providers needed to run the app, store assets, generate outputs, or maintain service security.

Security and retention

We use reasonable administrative, technical, and organizational measures intended to protect data against unauthorized access, disclosure, alteration, or loss.

No system can guarantee absolute security. Merchants should avoid uploading unlawful, regulated, or unnecessarily sensitive personal material and should maintain their own records as needed for their operations.

Merchants are responsible for deciding whether customer-submitted content is appropriate to collect through their own storefront and business policies.

Merchant responsibilities and data rights

Merchants are responsible for ensuring they have the rights and permissions needed for the content they upload, process, generate, or offer to customers through the service.

Requests relating to privacy, access, correction, or deletion can be sent to the contact details listed on the support page. Some records may need to be retained for contractual, legal, security, or operational reasons.

Contact and legal notices

Privacy questions, access or deletion requests, and legal notices can be sent to info@shirtaki.io.

Business contact details for Shirtaki Design Studio are published on the contact page of this website. Some jurisdictions may require additional business-identifying details or address disclosures.